topic Re: e-sim in Get Support

e-sim

Terry1973 — Thu, 24 Aug 2023 18:21:12 GMT

So I have two phones that I currently use, one is for work and one is for personal use. Am I able to use one of the numbers as an eSIM number on the other phone?

Re: e-sim

Handy1 — Thu, 24 Aug 2023 18:20:17 GMT

@Terry1973 Yes

Re: e-sim

computergeek541 — Thu, 24 Aug 2023 18:21:01 GMT

@Terry1973 wrote:
So I have two phones that I currently use, one is for work and one is for personal use. Am I able to use one of the numbers as an eSIM number on the other phone?

This can be done only if the phone supports eSIM and if Public Mobile allows eSIM to be activated on your device.

Re: e-sim

Terry1973 — Thu, 24 Aug 2023 18:23:42 GMT

How do i go about doing that? Both of my phones support eSIM I just don't know how to transfer from one phone and add to the other.

Re: e-sim

Handy1 — Thu, 24 Aug 2023 18:28:04 GMT

@Terry1973 In the PM app go to subscription add on page and buy eSIM for the phone line you want on eSIM bottom of page shop sim . Select it and pick eSIM and instal . And then put the SIM card from other phone in the phone you have eSIM on . But in it’s SIM card tray

Re: e-sim

Terry1973 — Thu, 24 Aug 2023 18:30:27 GMT

The tray on my phone is only one? Do u mean to just imput the sim card number from the other phone in?

Re: e-sim

Handy1 — Thu, 24 Aug 2023 18:34:22 GMT

@Terry1973 Yes because one phone number you’re keeping in physical SIM card correct . The other phone line you want on eSIM . So the eSIM line will install on the phone you choose to use say for personal . Then the physical SIM card for say work goes in that SIM card tray of the phone you installed eSIM on

Re: e-sim

hTideGnow — Thu, 24 Aug 2023 18:33:57 GMT

HI @Terry1973

First, we need to find out what phone you have to see if your phone support eSIM

You see one tray, and that is for Physical sim card, but it could also support eSIM which does not need a tray

tell us what phone you have first

Re: e-sim

Priority — Thu, 24 Aug 2023 19:16:26 GMT

Yes but you'll have to have both the numbers on seprate Public Mobile Accounts.

You can only use one e-SIM at a time, but you can use both an e-SIM and Physical SIM at the same time, almost like a Dual SIM Phone.

Re: e-sim

Priority — Thu, 24 Aug 2023 19:19:51 GMT

https://myaccount.publicmobile.ca/en/account/purchase-sim