topic Re: saying no service in Get Support

saying no service

bob18 — Tue, 04 Jan 2022 20:21:37 GMT

hello there I choose the $20 plan; but every time in insert the sim, it keeps telling me no service.

what do I do?

Re: saying no service

matbasm — Sat, 20 Jan 2018 03:32:11 GMT

@bob18, how long has it been since you activated your account? What do you mean by 'every time I insert the SIM'. You should insert it and leave it there. You can try to reboot the phone once. After that, check your network settings. The phone might be manually set to another (previous) provider. Try setting to automatic. If that doesn't work, and Pblic Mobil is available, try selecting that.

Re: saying no service

wetcoaster — Sat, 20 Jan 2018 03:36:07 GMT

@bob18 wrote:
hello there I choose the $20 plan; but every time in insert the sim, it keeps telling me no service.
what do I do?

What's the brand / model of your phone?

Did you bring it from another provider? Which one?

Re: saying no service

computergeek541 — Sat, 20 Jan 2018 08:45:20 GMT

@bob18 wrote:
hello there I choose the $20 plan; but every time in insert the sim, it keeps telling me no service.
what do I do?

A "no service" message in your phone's notification area usually means that either your sim card isn't active, or that it's connected to a network that you can't use (although "emergency calls only" would probably be a more common message for that).

Re: saying no service

bob18 — Sun, 21 Jan 2018 13:49:47 GMT

Now I can't make calls, it's saying talk is not included in my plan. My next payment date is February 18. This is driving me nuts.

Thanks you all for ur help

Re: saying no service

mimmo — Sun, 21 Jan 2018 14:06:33 GMT

@bob18 have you contacted the mods asking them to look into your account? i think that is your best/only option.

How can you get help with your account, activation, or service?

Please contact the Community Moderator Team to get gelp with you account.
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