topic Re: changing plan in Get Support

changing plan

giang123 — Wed, 23 Aug 2023 19:23:15 GMT

i am currently on the old reward program. I wonder if i change my plan will it also change my reward program to the new point reward or stay the same?

Re: changing plan

abtest — Wed, 23 Aug 2023 19:25:41 GMT

@giang123- changing plans will not affect your rewards. you will not be transferred to the new program.

Re: changing plan

hTideGnow — Wed, 23 Aug 2023 19:25:43 GMT

HI @giang123

No change. Changing plan and rewards are different thing. So, you will be on the same rewards after plan change

Re: changing plan

HALIMACS — Wed, 23 Aug 2023 19:27:29 GMT

And whatever you do, @giang123 , do NOT switch to the Points program unless you want less value for your money.

Re: changing plan

Handy1 — Wed, 23 Aug 2023 19:29:08 GMT

@giang123 No you will get to keep your old rewards I can confirm . I just changed plans and kept my old rewards check it out

Re: changing plan

BKNS27 — Wed, 23 Aug 2023 21:11:16 GMT

@giang123

It is voluntary to switch over so DO NOT switch over to the Points system and your existing rewards will transfer over to the new plan.