topic Re: Poor signals in Get Support

Poor signals

Suzpow — Sat, 26 Aug 2023 16:33:03 GMT

Phone goes from LTE to 3G why?

Re: Poor signals

Handy1 — Wed, 23 Aug 2023 19:16:26 GMT

@Suzpow Your network most likely set to automatic and it picks the network with best signal

add I’m on 5G plan and when I go into my basement it drops to 3G 4G/LTE

Re: Poor signals

hTideGnow — Wed, 23 Aug 2023 19:21:41 GMT

HI@Suzpow

maybe network or maybe phone

what phone do you have? was it always like this or just recently?

And remember, most of us still need 3G for voice , hence the network will change to 3G when calls come.

Try Reset all Networks and check if you get this 3G network in other area as well

Re: Poor signals

HALIMACS — Wed, 23 Aug 2023 19:30:25 GMT

Where are you located @Suzpow

It’s almost always due to physical location within a structure or distance from the nearest cell tower.

Re: Poor signals

Phil_Adelphus — Wed, 23 Aug 2023 19:51:36 GMT

If it does this only when you get/make a voice call and have data on but wifi off it may be because your phone is not VoLTE compatible or not set up for VoLTE.