topic Re: How can I log on to Public Mobility if I can't receive the verification code? in Get Support

How can I log on to Public Mobility if I can't receive the verification code?

public202106271 — Wed, 23 Aug 2023 16:04:34 GMT

If I am out of town, I set my phone to airplane mode. I log in to my public mobile account, can you send the confirmation code to email instead of text message? Thank you!

Re: How can I log on to Public Mobility if I can't receive the verification code?

hTideGnow — Wed, 23 Aug 2023 16:06:38 GMT

HI @public202106271

yes, they can send to email

on the security code page, click "Didn't receive code?" and the send email option would be there

Re: How can I log on to Public Mobility if I can't receive the verification code?

Handy1 — Wed, 23 Aug 2023 16:08:33 GMT

@public202106271 Tap resend code a few times or if you see option for did not get code tap it . And you should bet option to send code to email instead . If no kick please submit ticket with support to help

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How can I log on to Public Mobility if I can't receive the verification code?

Yummy — Wed, 23 Aug 2023 16:11:00 GMT

Click on: ‘Didn’t get a code’ and you will get more options.

Re: How can I log on to Public Mobility if I can't receive the verification code?

public202106271 — Wed, 23 Aug 2023 16:14:41 GMT

Thank You!