topic Re: New activation in Get Support

New activation

Marr25 — Wed, 23 Aug 2023 16:18:08 GMT

I set up an account online for someone and the payment was successful but upon the setup process and error occurred and a message saying submit a ticket come up and that’s all that will show on the app upon login

Re: New activation

Handy1 — Wed, 23 Aug 2023 12:04:45 GMT

@Marr25 Use this link to submit ticket

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: New activation

BKNS27 — Wed, 23 Aug 2023 15:44:36 GMT

@Marr25

Did you setup the account on Eversafe ID?

Clear the cache and go incognito then click on Sign Up on Eversafe ID.