https://productioncommunity.publicmobile.ca/t5/Get-Support/Calls/m-p/1039245#M725406 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/317784">@Tara2013</a>&nbsp;</P><P>Try reset the network settings on your phone and see if that helps.</P> Wed, 23 Aug 2023 05:19:50 GMT BKNS27 2023-08-23T05:19:50Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Calls/m-p/1039232#M725393 <P>How do I contact public mobile as I cannot make phone calls. It says my phone isn’t connected to network?&nbsp;</P> Wed, 23 Aug 2023 04:51:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Calls/m-p/1039232#M725393 Tara2013 2023-08-23T04:51:56Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Calls/m-p/1039233#M725394 <P>Is your account active? Can you receive calls? Text in and out? Browse the internet not on wifi? Can you try your sim in another phone? Try another sim in your phone?<BR />To contact support you need to go here:<BR /><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>Adding - even just try a full power down restart</P> Wed, 23 Aug 2023 04:56:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Calls/m-p/1039233#M725394 dust2dust 2023-08-23T04:56:18Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Calls/m-p/1039245#M725406 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/317784">@Tara2013</a>&nbsp;</P><P>Try reset the network settings on your phone and see if that helps.</P> Wed, 23 Aug 2023 05:19:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Calls/m-p/1039245#M725406 BKNS27 2023-08-23T05:19:50Z