topic Re: Activation in Get Support

Activation

Matt45 — Tue, 22 Aug 2023 19:46:38 GMT

How to I actually activate this when its sending a code to my new number that isnt even active yet.... im extremely frustrated

Re: Activation

Handy1 — Tue, 22 Aug 2023 19:49:04 GMT

@Matt45 Try resending code a few times or there an option that says didn’t get code tap it . This should give you option to send code to email instead . If no luck please submit ticket with support to help

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Activation

hTideGnow — Tue, 22 Aug 2023 19:48:49 GMT

HI @Matt45

put your PM sim card in a phone and reboot it once or twice , you might be able to get the code

or you can click "Didn't recieve the code?" and then select send email

nothing work, then submit ticket wtih Cs agent for help to complete the activation

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Activation

Priority — Tue, 22 Aug 2023 20:08:44 GMT

If it's asking you for the code it sent to the New Number you just selected, you have to put the Public SIM in and it will text the code there.

The SIM will activate immediately after payment Is made.