topic Account Issue in Get Support

Account Issue

Sherald — Tue, 22 Aug 2023 18:21:54 GMT

Who can I contact about overcharge

Re: Account Issue

Handy1 — Tue, 22 Aug 2023 18:22:46 GMT

@Sherald Need to talk to support

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account Issue

hairbag1 — Tue, 22 Aug 2023 18:26:13 GMT

@Sherald

what makes you think there's been an overcharge ? What plan did you subscribe to ? Can you post a screen shot of payment history...but edit out any personal info.

Re: Account Issue

computergeek541 — Tue, 22 Aug 2023 18:28:04 GMT

@Sherald wrote:
Who can I contact about overcharge

Only the customer support agents mentioned earlier can deal with an overcharge. However, if you provided some numbers relating to the amount of the charges, other members may be able to give some insight as to why this happened. For example, was there a recently requested plan change?