topic Re: activation in Get Support

activation

colin30 — Tue, 22 Aug 2023 00:46:46 GMT

How long until you can text with your new public mobile sim card

Re: activation

Handy1 — Tue, 22 Aug 2023 00:48:40 GMT

@colin30 Reboot the phone . You should be able to right away

Re: activation

hTideGnow — Tue, 22 Aug 2023 00:53:06 GMT

hi @colin30 you posted number? after you replied YES to your old carrier to approve the porting, you can put in your PM sim card

Re: activation

colin30 — Tue, 22 Aug 2023 00:55:08 GMT

Yes, I did all of these, but no luck. I can call out but cannot text and no one can call in.

Re: activation

Handy1 — Tue, 22 Aug 2023 00:57:30 GMT

@colin30 There’s. A number for live support that can re trigger the port request for you will send private message

Re: activation

hTideGnow — Tue, 22 Aug 2023 01:01:13 GMT

hi @colin30

how long you replied yes to old carrier? After that, it could be another 2 hours for the port to complete. Reboot the phone once in awhile and chexk inbound calls again