topic Re: Never received my sim card in Get Support

Never received my sim card

make3circle — Mon, 21 Aug 2023 15:41:41 GMT

Hi,

I have ordered a sim card during the last sim card give-away on March 15 and up till now, I still have not received it. My order number is ###### and I was using my other email xxxxxx@xxxx to order. Can you please check the status for me? As now I would want to activate a new line and wondered if it ever will come. Thank you.

Hannah

Re: Never received my sim card

Handy1 — Mon, 21 Aug 2023 15:40:25 GMT

@make3circle

SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up or order from Amazon .otherwise reach out to support for a status up date for when it shipped and when you can expect it . Or if you can get a credit for buying a new SIM card .message support directly

while your already here and logged in the community you can send a message private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437