topic Re: trying to complete activation and stuck in a doom loop in Get Support

trying to complete activation and stuck in a doom loop

Fuming — Sun, 20 Aug 2023 18:31:56 GMT

i'm trying to complete my new account activation and after I log in it asks me to "complete activation" at which time it takes me to a new login window where my login/password don't work. There is no way out. You guys suck. What should i do.

Re: trying to complete activation and stuck in a doom loop

Handy1 — Sun, 20 Aug 2023 18:34:07 GMT

@Fuming Try again incognito private mode or just try from the app from start to finish .you can also try the reset password option too . If you continue to have issues please submit ticket with support to help

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: trying to complete activation and stuck in a doom loop

JRod — Sun, 20 Aug 2023 18:34:42 GMT

@Fuming

I am sorry you are encountering issues. Are you trying to complete the signup from a browser? Please try downloading the app and finishing the activation from within the PM App.

Re: trying to complete activation and stuck in a doom loop

1FlyingDutch — Sun, 20 Aug 2023 22:22:53 GMT

I had the same infinite loop just yesterday when setting it up for a friend. The end solution was creating a new gmail account, and removing it once activation was finally completed.

i.e. mymainaccount@gmail.com

mytemporaryaccount@gmail.com register, then update account.

I tried doing private window, clearing cache, doing different browser, even different computer. I tried hard before I gave up and used temporary gmail.