topic Re: Esim failed in Get Support

Esim failed

Vantage — Sun, 20 Aug 2023 18:04:33 GMT

I deleted it on my phone, and now I need a new one to activate my new subscription

Re: Esim failed

Handy1 — Sun, 20 Aug 2023 18:06:11 GMT

@Vantage You can request a new one for $5 from support

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Esim failed

softech — Sun, 20 Aug 2023 18:13:08 GMT

@Vantage if you installed the original eSIM and deleted it, you will have to re-buy a new one using the app

First, download the app, click circle with a + from the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now. You can buy and install eSIM from there

Re: Esim failed

Vantage — Sun, 20 Aug 2023 20:09:49 GMT

Thanks for the info..everything is working perfectly!!!