topic Re: Reward points in Get Support

Reward points

GerryMac — Sun, 20 Aug 2023 17:08:29 GMT

Do you lose accumulated points if you upgrade your plan?

Re: Reward points

dust2dust — Sun, 20 Aug 2023 17:09:12 GMT

No.

Re: Reward points

hairbag1 — Sun, 20 Aug 2023 17:15:29 GMT

@GerryMac

~~you won't lose Rewards as long as your account is valid. Just don't voluntarily opt outta Rewards in favour of Points.~~

edited...my bad...I'm so used seeing the question asked about Rewards. You won't lose Points if upgrading.

Re: Reward points

Chalupa_Batman — Sun, 20 Aug 2023 17:20:42 GMT

Hey @GerryMac

Your points never expire.

Just adding. If you are currently on the old point system.... do NOT switch over!!!!

Re: Reward points

Handy1 — Sun, 20 Aug 2023 17:26:43 GMT

@GerryMac No you get to keep your points until you use them up or leave PM so best to use 15 points for $15 off bill as soon as you get them . Because if you do ever leave for a better deal you will forfeit the points

Re: Reward points

FlimFlam134 — Mon, 21 Aug 2023 00:05:56 GMT

I'm currently on the old points system. If I change my subscription will I be forced into the new one?

Re: Reward points

dust2dust — Mon, 21 Aug 2023 00:11:44 GMT

@FlimFlam134- No. And don't.

Re: Reward points

FlimFlam134 — Mon, 21 Aug 2023 00:15:11 GMT

ok thanks. I'm currently paying $40 for my 4G plan and I noticed its available for $39 so I'll be switching to that.

Re: Reward points

Handy1 — Mon, 21 Aug 2023 00:17:02 GMT

@FlimFlam134 no you keep your old rewards no worries just be sure to change plan for next renewal and not immediately or you will lose money on your current cycle