topic Re: Unable to complete registration in Get Support

Unable to complete registration

Patricia13 — Sun, 20 Aug 2023 13:22:58 GMT

Last week, I signed up for the $45/mo plan and created an account, but I am unable to complete my registration. When I log in, there are two options: "Resume Activation" and "Go to Login Page". I've tried using both, but each time the website asks for my email and password again, but this time I get an error saying the email and password don't match. However, this is the same email and password I just used to login, so it seems like a glitch.

Please help me complete my registration.

Thanks,

Patricia

Re: Unable to complete registration

Handy1 — Sun, 20 Aug 2023 13:31:39 GMT

@Patricia13 Have you tried the reset password option . See if that helps . Also if on website try using the app instead . If issues persist please submit ticket with support to help you

private message To CS_Agents click

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https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437