topic Need a new eSim in Get Support

Need a new eSim

Mollie13 — Sat, 19 Aug 2023 01:58:32 GMT

I deleted my eSim and I need a new one. How do I get a new Public Mobile eSim? Thanks.

Re: Need a new eSim

softech — Wed, 23 Aug 2023 01:45:29 GMT

First, download the app, click ⊕ on the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now. You can buy and install eSIM from there

Re: Need a new eSim

LitlLdy — Sat, 19 Aug 2023 03:34:32 GMT

@Mollie13 wrote:
I deleted my eSim and I need a new one. How do I get a new Public Mobile eSim? Thanks.

@Mollie13 , oh no! Sorry that we responded to your previous post “SIM to eSIM” to late! 😔

Let Us know how it goes!

Re: Need a new eSim

HelloLily — Sat, 19 Aug 2023 16:18:12 GMT

Once the eSim is deleted, the data needed to be re-downloaded and re-installed. Which means eSim purchase is needed again. you can buy sSim by clicking Shop SIM Card Now.