topic Re: downgrading my plan in Get Support

downgrading my plan

MCRAPPER — Fri, 18 Aug 2023 17:46:47 GMT

I upgraded to 15gb plan but realize I do not need that much data. Am I able to return to my previous plan including the promo deal I had at the time?

Re: downgrading my plan

hTideGnow — Fri, 18 Aug 2023 17:51:08 GMT

Hi @MCRAPPER

you can change plan using Change on Renewal, but you can only change to plan currently available. So, if you had a retired plan with promo, likely No, you cannot go back 😞 But pick one on the list now that is cheaper

Re: downgrading my plan

Handy1 — Fri, 18 Aug 2023 18:04:05 GMT

@MCRAPPER

Change plan in 3 easy clicks

Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle

Re: downgrading my plan

DennyCrane — Fri, 18 Aug 2023 19:22:45 GMT

Your old promos will be gone. Existing add-on's such as holiday bonuses will remain on your account. If your have legacy rewards (money off every month for loyalty, auto pay, friend referrals), those will stay. As for the core plan you previously had, you can only go back to it if it's still available as a current offer today.

https://www.publicmobile.ca/en/bc/plans

Re: downgrading my plan

Chalupa_Batman — Fri, 18 Aug 2023 22:07:19 GMT

Hey @MCRAPPER everyone here has already given their answer and are correct.

Sadly there is no account, which there REALLY should be, between $25 1GB to $39 20GB.

You will just have to keep checking back every 30 days for promos.