topic Re: New chip in Get Support

New chip

Vicente8 — Fri, 18 Aug 2023 16:44:45 GMT

Irecently changed my plan, to get 5g on my phone do i need a newer chip? the one I have I have had for about 4 years

Re: New chip

hTideGnow — Fri, 18 Aug 2023 16:46:49 GMT

HI @Vicente8

no new sim, you can use the same one

Re: New chip

computergeek541 — Fri, 18 Aug 2023 16:47:31 GMT

@Vicente8 wrote:
Irecently changed my plan, to get 5g on my phone do i need a newer chip? the one I have I have had for about 4 years

A new SIM card isn't needed.

Re: New chip

BKNS27 — Fri, 18 Aug 2023 16:52:06 GMT

@Vicente8

A new SIM is not required. Once you switch plans, the account information will automatically change onto your old SIM.

Re: New chip

SlickToxic — Fri, 18 Aug 2023 17:03:17 GMT

5G plan meeting expectations?

Re: New chip

Harkirat-13 — Fri, 18 Aug 2023 17:22:39 GMT

Check if your sim card is 5G. if yes, Then you dont need to change.

Thanks!

Re: New chip

computergeek541 — Fri, 18 Aug 2023 17:25:45 GMT

@Harkirat-13 wrote:
Check if your sim card is 5G. if yes, Then you dont need to change.
Thanks!

There's no such thing as a 5G Public Mobile SIM card. There's all capable of connecting to the 5G network. Also, the 5G network isn't even required to receive the full 5G plan speeds (although the 5G network could potentially help achieving those speeds).

Re: New chip

SlickToxic — Fri, 18 Aug 2023 17:50:06 GMT

You do a lot of correcting. Helping process what may and may not be possible.

Re: New chip

Chalupa_Batman — Fri, 18 Aug 2023 22:40:12 GMT

Hey @Vicente8

I see everyone has responded accordingly. The one option that wasn't mentioned is you do have a phone that does 5G, as long as your SIM still works you're good. But if you want, Public Mobile now offers eSIM meaning you can have an eSIM on your phone itself (iPhone 13 and higher) and if you happen to have another phone number on a different phone, you can slide that SIM into the same phone. 2 phone numbers on one phone.