topic Re: My name doesn’t show… in Get Support

My name doesn’t show…

Kdelta — Thu, 17 Aug 2023 16:13:25 GMT

My name doesn’t show when I call other lines

Re: My name doesn’t show…

hairbag1 — Thu, 17 Aug 2023 16:14:20 GMT

@Kdelta

it won't either...unless that person you called has your name in their contact list.

Re: My name doesn’t show…

Kdelta — Thu, 17 Aug 2023 16:15:21 GMT

It use to be… but not anymore? Something changed?

Re: My name doesn’t show…

Kdelta — Thu, 17 Aug 2023 16:16:04 GMT

Thanks

Re: My name doesn’t show…

hairbag1 — Thu, 17 Aug 2023 16:17:14 GMT

@Kdelta

never did unless the person you called had your name/number in their contact list. Otherwise they would merely see your number as the caller.

Re: My name doesn’t show…

Kdelta — Thu, 17 Aug 2023 16:21:37 GMT

I think I remembered that because I was with Fido before, so yeah NM! Thanks for the quick response though!!

Re: My name doesn’t show…

Priority — Thu, 17 Aug 2023 22:35:18 GMT

Actually it does in some cases It's called Network Caller Display. Bell, Telus, and Rogers offer this being Tier 1.

Anyone with those 3 Providers could set this to 'Show', 'Network Default', or 'Private'. Anyone who did the 'Show Called ID' option, when they'd call other Tier 1 Provider customer the Account Name would show as well as the number calling.

I've noticed this feature also missing since I switched from Bell, both for me and other people calling me.. however It wasn't the most important to feature to me. It was nice to have, but I could care less if I don't have it.

Re: My name doesn’t show…

computergeek541 — Thu, 17 Aug 2023 22:48:48 GMT

@Priority wrote:
Actually it does in some cases It's called Network Caller Display. Bell, Telus, and Rogers offer this being Tier 1.
Anyone with those 3 Providers could set this to 'Show', 'Network Default', or 'Private'. Anyone who did the 'Show Called ID' option, when they'd call other Tier 1 Provider customer the Account Name would show as well as the number calling.
I've noticed this feature also missing since I switched from Bell, both for me and other people calling me.. however It wasn't the most important to feature to me. It was nice to have, but I could care less if I don't have it.

Bell Mobility and Telus Mobility do not offer what Rogers calls Name Display. While Telus does accept the name information if it is sent bynetwork of someone calling a Telus customer, Telus Mobiltiy (also Koodo and Public) does not send outgoing name information.

Re: My name doesn’t show…

Kdelta — Thu, 17 Aug 2023 23:12:58 GMT

Thanks