topic Re: Payment History in Get Support

Payment History

LaBaie — Thu, 17 Aug 2023 12:53:52 GMT

How can I find payment history on the account webpage? I don't see it there anymore.

Re: Payment History

softech — Thu, 17 Aug 2023 13:02:02 GMT

@LaBaie wrote:
How can I find payment history on the account webpage? I don't see it there anymore.

it is on the Payment page of My Account, there is a link "View Payment history" at the bottom of the Upcoming Payment section.

or you can use this direct link after you loign :

https://myaccount.publicmobile.ca/en/account/payment/payment-history

Re: Payment History

LaBaie — Thu, 17 Aug 2023 16:02:26 GMT

There is no longer any 'View Payment History', 'Upcoming Payment' or any reference to payment on my account webpage. The look of the account webpage has recently changed.

Re: Payment History

softech — Thu, 17 Aug 2023 16:04:04 GMT

@LaBaie wrote:
There is no longer any 'View Payment History', 'Upcoming Payment' or any reference to payment on my account webpage. The look of the account webpage has recently changed.

@LaBaie

are you using the app or browser?

I just login and it is there

Try login using browser and use Incognito mode. First, login My Account, then try this direct link:

https://myaccount.publicmobile.ca/en/account/payment/payment-history

Re: Payment History

LaBaie — Thu, 17 Aug 2023 16:14:05 GMT

I found the problem. My screen was not fully maximized, so the left side menus were hidden, which I can now see.