Esim not working

Snewman — Thu, 17 Aug 2023 13:46:28 GMT

I just bought a new eSIM as the last wasn’t working. I did not get any activation summary email with a SIM pin. Is there anyway to get a pin for the eSIM I just bought?

Re: Esim not working

softech — Thu, 17 Aug 2023 13:53:40 GMT

@Snewman wrote:
I just bought a new eSIM as the last wasn’t working. I did not get any activation summary email with a SIM pin. Is there anyway to get a pin for the eSIM I just bought?

@Snewman

did you get to the part the app try to install the eSIM profile on your phone?

If you are not even there, did you get to the part about phone number (Pick new or choose to port)

Also, did you check if PM took the money from your credit card yet?

topic Re: Esim not working in Get Support

Esim not working

Re: Esim not working