topic Re: Not recieving verifications text in Get Support

Not recieving verifications text

kelgrah_ — Wed, 16 Aug 2023 21:58:47 GMT

I recently registered into a plan and received a phone number through public mobile and am unable to receive any texts, In this case, a text from public mobile verifying that It is my phone so I can receive full access and another verification text from apple to add the phone number. How can I fix this issue?

Re: Not recieving verifications text

Handy1 — Wed, 16 Aug 2023 22:01:00 GMT

@kelgrah_ First try rebooting the phone . If no luck Please submit ticket with support to help you further

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Not recieving verifications text

Meow — Wed, 16 Aug 2023 22:00:43 GMT

Re: Not recieving verifications text

kelgrah_ — Wed, 16 Aug 2023 22:02:17 GMT

would this be through the mobile app? I was looking for an email option yet I couldn't seem to find it

Re: Not recieving verifications text

kelgrah_ — Wed, 16 Aug 2023 22:04:17 GMT

a reset fixed it. appreciated to the highest degree!

Re: Not recieving verifications text

Chalupa_Batman — Thu, 17 Aug 2023 00:03:44 GMT

Hey @kelgrah_

If you feel a solution was found, please click on the solution button so we may close this request for assistance.