topic Re: Question about plans in Get Support

Question about plans

J0HN — Tue, 04 Jan 2022 20:20:24 GMT

Under the currently offered 90 day plans, for the 6GB+6GB bonus data option at 3G speed, is all the 12GB data used at 3G speed, or is it half at 4G speed and half at 3G speed?

Also, can an admin please check my plan, I'm not sure if I'm on the 3G or 4G plan, it just says total 6GB for use.

Thanks.

Re: Question about plans

alanbrenan — Wed, 17 Jan 2018 15:02:38 GMT

Hello @J0HN!

I believe that plans under 3G - including bonus amounts - are all at 3G speeds.

You can see your speeds by checking your plan, which should be displayed here:

Re: Question about plans

J0HN — Wed, 17 Jan 2018 15:05:38 GMT

So if mine just says 6GB, do I assume it's all 4G then?

Re: Question about plans

alanbrenan — Wed, 17 Jan 2018 15:09:56 GMT

Oh! I did some research -- have you had your plan since 2016?

I did a quick search for checking speeds to see if anyone else had their data displayed like you do, and I found that if it is displayed like that it should be LTE speeds as you signed up to a plan prior to the introduction of 3G.