topic Re: sim port in Get Support

sim port

An301203 — Fri, 18 Aug 2023 12:55:30 GMT

i have lost my Sim recently but i still pay for it i have already buy a new sim and they said i have to ask customer to my new sim card that i buy which is not activate yet

Re: sim port

Handy1 — Wed, 16 Aug 2023 10:40:58 GMT

@An301203 Yes you. Just need to log into you account and SIM card swap the number DO NOT ACTIVATE it just sim swap the number or get support to help you do it

SIM SWAPPING profile tabs

Note only do this on lap top or computer/ not mobile device

link to support to help if needed

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: sim port

hairbag1 — Wed, 16 Aug 2023 14:05:25 GMT

@An301203 wrote:
i have lost my Sim recently but i still pay for it i have already buy a new sim and they said i have to ask customer to my new sim card that i buy which is not activate yet

I don't see how anyone can understand what you're asking. Something about your sim being lost and ...after that, I'm lost too. If you still need help, try to re-explain the issue but try to clarify what you need. Use of punctuation might help.

Re: sim port

BKNS27 — Wed, 16 Aug 2023 15:30:15 GMT

@An301203

If you loss thing…of course you have to buy a new one.

Just purchase a new SIM from a Telus/Koodo store or Amazon.ca and once you receive the SIM. Login to your account and go to your Profile section and change the SIM number to the new one.