topic My account in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034636#M721961 <P>What is going on with the 2 phones on this account? xxx-xxx-xxxx is out of data</P> Tue, 15 Aug 2023 16:25:49 GMT Nicker 2023-08-15T16:25:49Z My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034636#M721961 <P>What is going on with the 2 phones on this account? xxx-xxx-xxxx is out of data</P> Tue, 15 Aug 2023 16:25:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034636#M721961 Nicker 2023-08-15T16:25:49Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034639#M721964 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/315620">@Nicker</a>&nbsp;</P><P>log in to each account to confirm if the data is still available or if it's been exhausted already.</P><P>added pic..</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="data.jpg"><img src="https://productioncommunity.publicmobile.ca/skins/images/3136E1BA717DBB9068A53465DBB27D56/responsive_peak/images/image_not_found.png" alt="data.jpg" /></span></P> Tue, 15 Aug 2023 16:27:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034639#M721964 hairbag1 2023-08-15T16:27:46Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034649#M721972 <P>Is this for phone #587-876-1907?</P><P>&nbsp;</P> Tue, 15 Aug 2023 16:35:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034649#M721972 Nicker 2023-08-15T16:35:01Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034654#M721977 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/315620">@Nicker</a>&nbsp;</P><P>remove your phone number, we are just customers</P><P>Login My Account using Incognito/Secret/Private mode and check the data usage, any left?</P> Tue, 15 Aug 2023 16:36:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034654#M721977 hTideGnow 2023-08-15T16:36:43Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034660#M721983 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/315620">@Nicker</a>&nbsp;</P><P>It is not possible to have 2 accounts for 1 email address on PM…1 account/1 email.</P><P>As a reminder, we are all members like you helping each other with issues so remove all your personal information and number to avoid spamming.</P><P>Click on reverse V in circle and edit.</P><P>Contact a CS_Agent by private messaging to confirm the email for that number at:</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A>&nbsp;</P> Tue, 15 Aug 2023 16:48:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034660#M721983 BKNS27 2023-08-15T16:48:31Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034771#M722064 <P>If data doesn't work public customer cannot&nbsp; call or text in emergency for help?</P> Tue, 15 Aug 2023 18:30:54 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1034771#M722064 SlickToxic 2023-08-15T18:30:54Z