topic i can not setup my e-sim in Get Support

i can not setup my e-sim

williamjanszoon — Tue, 15 Aug 2023 13:40:47 GMT

I want to return my money

I never setup the e-sim, my phone is not compatible

Re: i can not setup my e-sim

softech — Tue, 01 Aug 2023 19:55:46 GMT

@williamjanszoon you can still activate with PM. All you need to do now is to get a physical PM sim from Telus or Koodo store, then message support to ask them to complete the activation with the physical sim card

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: i can not setup my e-sim

williamjanszoon — Tue, 01 Aug 2023 20:03:59 GMT

I will try!

Re: i can not setup my e-sim

williamjanszoon — Tue, 01 Aug 2023 22:01:05 GMT

No, Can you please return my moey.

Re: i can not setup my e-sim

williamjanszoon — Tue, 01 Aug 2023 22:01:28 GMT

please return my money..

Re: i can not setup my e-sim

williamjanszoon — Tue, 01 Aug 2023 22:05:56 GMT

please return my money..