topic Re: My account in Get Support

My account

champa1 — Sat, 12 Aug 2023 22:14:09 GMT

How do I check my data usage?

Many thanks

Champa

Re: My account

Handy1 — Sat, 12 Aug 2023 22:16:29 GMT

@champa1 Like this

Try again incognito/private mode

And or lap top /computer

simply try refreshing the page to check data plan / mins / add ons

For most up to date account info

Re: My account

hTideGnow — Sat, 12 Aug 2023 22:21:14 GMT

HI @champa1

2 places on My Account

1. The overview page after you logged in has the latest usage

2. details usage at the Usage log, but you have to do some work to add them, and it is couple hours delay, as many as 12. And they only update it twice a day in batches.

Re: My account

Chalupa_Batman — Sat, 12 Aug 2023 22:44:44 GMT

Hey @champa1

Personally I prefer to use the app. You can download it on either Google Play or Apple Store. Just know that it updates twice a day from my understanding.

Public Mobile Google Store

Public Mobile Apple Store

Re: My account

Sevcan — Sun, 13 Aug 2023 06:01:17 GMT

Hey Champa,

To check your data usage on Public Mobile, you have a few options:

Online Account: Log in to your account on the Public Mobile website.

Self-Serve App: If you have the Public Mobile app, it's there too.