topic Re: Cannot verify selected phone number in Get Support

Cannot verify selected phone number

Bjayy — Sat, 12 Aug 2023 17:43:25 GMT

I bought an e sim and a 56$ plan and the cellular data said it’s connected to telus but the app says to gain full access verify the phone number u selected but the device is not getting any text messages and cannot send any text messages the esim is Broken please return my money or verify my phone number

Re: Cannot verify selected phone number

Handy1 — Sat, 12 Aug 2023 17:16:43 GMT

@Bjayy Tap resend code a few times you should get option to send code to email instead . If no luck please submit ticket with support to help you fix

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Cannot verify selected phone number

Bjayy — Sat, 12 Aug 2023 17:20:51 GMT

Clicking the support ticket link goes to private message with no spot to enter it and clicking resend code dosent work I’ve tried

Re: Cannot verify selected phone number

Bjayy — Sat, 12 Aug 2023 17:21:16 GMT

Links private mrsssage with no spot for message or to do anything

Re: Cannot verify selected phone number

Handy1 — Sat, 12 Aug 2023 17:23:09 GMT

@Bjayy Should work here try this one then . And I’ll see if I can private message you as a test

private message To CS_Agents click >>>here.<<<

Re: Cannot verify selected phone number

Bjayy — Sat, 12 Aug 2023 17:23:15 GMT

Private message worked resending code dosent change anything thanks