topic Re: Additional data in Get Support

Additional data

champa1 — Sat, 12 Aug 2023 15:50:28 GMT

I ran out of my data for the month. How do I buy additional data? Many thanks for answering.

Champa

Re: Additional data

Chalupa_Batman — Sat, 12 Aug 2023 15:56:47 GMT

You can purchase extra data through your account on public mobile.

Scroll down to the bottom you'll see this banner.

And then purchase what you want.

But note this.... and this is VERY IMPORTANT!!! If you've run out and you only have a week or so left.... that data ENDS at the end of 30 day cycle and you do not get to use the rest of it. So you really have to ask yourself if you REALLY need to purchase it.

Re: Additional data

hairbag1 — Sat, 12 Aug 2023 15:54:34 GMT

@champa1

you need to log in to your account / Subscription and add-ons / Add-on usage/ scroll down to Purchase Add-ons...select data option desired and pay. Remember that data is only good for 30 days from time of purchase.

edited

Re: Additional data

Handy1 — Sat, 12 Aug 2023 15:57:49 GMT

@champa1 In your my account subscription/ add on page shop add ons or use this link to it

https://myaccount.publicmobile.ca/en/account/manage/shop/addons

Re: Additional data

sfy — Sat, 12 Aug 2023 15:58:31 GMT

@Chalupa_Batman I think data add ons now last 30 days but are only used after current plan data is exhausted. If your plan renews before that 30 day mark, it is likely the balance will not be available n