topic Re: I would like to switch back to eSIM? in Get Support

I would like to switch back to eSIM?

Proxima — Sat, 29 Jul 2023 02:33:07 GMT

can I revert back to eSIM after I switched from eSIM too regular sim? Would it be possible for an agent to message me with a brand new QR code?

Re: I would like to switch back to eSIM?

Handy1 — Sat, 29 Jul 2023 02:34:53 GMT

@Proxima No sorry you cannot . eSIM is only for new activations only . Not existing customers yet

Re: I would like to switch back to eSIM?

softech — Sat, 29 Jul 2023 02:39:32 GMT

@Proxima

sorry, not at the moment. PM can only generate eSIM for new customers, those existing customers cannot get new eSIM or convert into one. But hold on to it, this is going to change.

Re: I would like to switch back to eSIM?

dust2dust — Sat, 29 Jul 2023 02:41:01 GMT

It's nice to have wishful thinking but no one here knows or can predict if and when this might happen.

Re: I would like to switch back to eSIM?

DennyCrane — Sat, 29 Jul 2023 04:59:45 GMT

Unless it's for dual/travel sim purposes or your phone (i.e. US iphone) doesn't have a physical sim slot, I don't understand the hype. It's giving some much control back to the carriers.

Re: I would like to switch back to eSIM?

softech — Sat, 12 Aug 2023 06:06:57 GMT

@Proxima

As said earlier, the eSIM for exiting customers will come and it is now here!! You can revert back to eSIM now:

https://productioncommunity.publicmobile.ca/t5/Announcements/eSIM-now-available-for-new-amp-existing-subscribers/td-p/1032201