topic Re: Shop SIM Card. in Get Support

Shop SIM Card.

Priority — Fri, 11 Aug 2023 19:19:57 GMT

If I buy a SIM Card within the My Account, will it automatically disconnect and remove the e-SIM I already have installed in favor of the new SIM Card I've just purchased or will it ship and arrive Unactivated?

I'll just be buying the SIM for a backup or use on another Account, I just want to make sure that if I purchase a Physical SIM Card it won't automatically change my Account from e-SIM to the new SIM I just ordered since I want to continue using e-SIM.

Once the SIM Card arrives thats when you would Activate or add it to your account, right? They don't automatically tie it to your account upon purchase correct?

Re: Shop SIM Card.

Handy1 — Fri, 11 Aug 2023 19:30:42 GMT

@Priority If you purchase a physical SIM card from your my account . It will ship un activated it would then be up to you to SIM card swap it or activate a new account with it

Re: Shop SIM Card.

Priority — Fri, 11 Aug 2023 23:37:02 GMT

It worked, it left my e-SIM alone and activated. I purchased a SIM Card directly as well.