topic Re: Promo/ referral in Get Support

Promo/ referral

AA_shah — Fri, 11 Aug 2023 21:39:21 GMT

I subscribed to a plan using referral but the rewards/ promotion did not reflect and the a month deducted did not take promotion into consideration.

Re: Promo/ referral

AA_shah — Fri, 11 Aug 2023 21:42:33 GMT

And the amount* deducted

Re: Promo/ referral

Handy1 — Fri, 11 Aug 2023 21:43:13 GMT

@AA_shah If you used a friends referral code you should receive $10 credit in your available funds with in 72hours of activation . If it’s been longer then this please submit ticket with support to make sure the code was entered correctly

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Promo/ referral

BKNS27 — Fri, 11 Aug 2023 22:06:03 GMT

@AA_shah

You should get the $10 credit before your next bill. Normally you should get it in 3 days.

Re: Promo/ referral

hTideGnow — Fri, 11 Aug 2023 22:26:59 GMT

hi @AA_shah it will be there within 3 days. Check My Account and you will see it there in Available Fund . You will use it to pay for next renewal

Re: Promo/ referral

Priority — Sat, 12 Aug 2023 03:44:50 GMT

Message CSA and ask if they can see the Friend Referral Code Applied to your account, when adding the Code upon Activation you have to press 'Apply Codes' Twice otherwise the Friend Referral Code will not be added in successfully.

Please read my Post regarding this issue:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Friend-Referral-Code/td-p/1014915

Make sure you follow the Applying steps of Friend Referral Code exactly how I did it and explained it on my e-SIM Activation post for best success.

https://productioncommunity.publicmobile.ca/t5/Get-Support/e-SIM-Activation/m-p/1020154