topic Update your Android Device for uninterrupted service in Get Support

Update your Android Device for uninterrupted service

inv — Fri, 11 Aug 2023 01:10:24 GMT

I received one email from public mobile:

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Sub:Update your Android Device for uninterrupted service

To install the updated software, please go into Settings>System>System Updates and updates to the latest version of Android .

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Anyone had this?

My android is Version 10.

Re: Update your Android Device for uninterrupted service

softech — Fri, 11 Aug 2023 01:08:31 GMT

@inv

it needs Android 8.0 or up

what version of Android do you have?

Re: Update your Android Device for uninterrupted service

maximum_gato — Fri, 11 Aug 2023 01:12:07 GMT

@inv

Yes. There is also an announcement thread from @J_PM and help articles. You just need to compare your APN settings to see if you have the updated ones. Unless you have a device older than 2015 or some flip phones it's likely an easy fix.

Edit:

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-Changes/td-p/1031265

Re: Update your Android Device for uninterrupted service

inv — Fri, 11 Aug 2023 01:11:53 GMT

Android version 10

Re: Update your Android Device for uninterrupted service

computergeek541 — Fri, 11 Aug 2023 01:12:23 GMT

@softech wrote:
@inv
it needs Android 8.0 or up
what version of Android do you have?

inv has Android 10 but that Android 8 requirement is really for the app. Recently, there was an announcement about MMS fucntion on older devices. I believe that the e-mail is more likely to be about that.

Re: Update your Android Device for uninterrupted service

inv — Fri, 11 Aug 2023 03:31:58 GMT

I don't see PRL file.

Re: Update your Android Device for uninterrupted service

inv — Fri, 11 Aug 2023 03:41:41 GMT

After reading the link , the setting that needs update is APN.

This is the APN setting info from Public mobile:

Name: Public Mobile
APN: sp.mb.com
MMSC proxy: mmscproxy.mobility.ca
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS port: 8799
MCC: 302
MNC: 220
---------------------------------------

My current setting's only difference is

MMS proxy: 74.49.0.18

I can receive/send photos MMS right now. My phone is after 2017.

I guess my phone is OK.