topic Re: Data won't work in US in Get Support

Data won't work in US

Babydoll8279 — Thu, 10 Aug 2023 17:46:17 GMT

I currently have fhe lan for Canada and US so my service works in both countries but my data isn't working. Last time I was here my data would wodk for a bit and then it wouldn't and it kept doing that continously. Ive done all the steps to try and fix it but ita not working still

Re: Data won't work in US

dust2dust — Thu, 10 Aug 2023 17:48:17 GMT

So you've already turned on roaming data and then also cellular data? If you're connected to T-Mobile then maybe also try AT&T or vice versa.
You may be in and out of coverage areas.

Re: Data won't work in US

DennyCrane — Thu, 10 Aug 2023 17:56:29 GMT

Definitely check to make sure you've enabled data roaming in the network settings on your phone. Also where are you in the US?

Re: Data won't work in US

Priority — Thu, 10 Aug 2023 19:30:52 GMT

Is your Network Selection set to Automatic or Manual and are Roaming settings Enabled?