topic Re: How to transfer esim to new device in Get Support

How to transfer esim to new device

rav113 — Thu, 10 Aug 2023 07:56:08 GMT

Hy i just purchased new android device how can i transfer my esim to new device ??

Re: How to transfer esim to new device

Priority — Thu, 10 Aug 2023 08:10:52 GMT

You'll have to resort to a Physical SIM Card since e-SIM isn't available for existing Accounts, only new Activations... unfortunately it's not possible to transfer an e-SIM from one device to another since e-SIM uses your and is bound to your IMEI2 Number.

If you need a SIM Card, Amazon has them on sale for $4.99 right now. Directly from Public Mobile, fulfillment of Prime Delivery in 1-2 days.

Public Mobile Prepaid SIM Prepaid Phone - (Universal/SmartPhones), Packaging May Vary https://a.co/d/1bU9xXC

Re: How to transfer esim to new device

rav113 — Thu, 10 Aug 2023 08:13:36 GMT

Hy i just purchased new sim card from amazon.ca how can i activate new sim on my current plan and phone number?

Re: How to transfer esim to new device

Priority — Thu, 10 Aug 2023 08:15:44 GMT

Once it arrives you can change your SIM Card within your My Account > Profile Settings or follow this link below.

https://myaccount.publicmobile.ca/en/account/profile/change-sim-number

Re: How to transfer esim to new device

rav113 — Thu, 10 Aug 2023 08:18:44 GMT

I got it. Thanks for your help i really appreciate 🙂

Re: How to transfer esim to new device

Priority — Thu, 10 Aug 2023 08:25:34 GMT

My pleasure, I'm happy to assist. 🙌

Re: How to transfer esim to new device

Priority — Sat, 12 Aug 2023 05:48:30 GMT

e-SIM is now available to both New Activations and Existing Subscribers of Public Mobile.

https://productioncommunity.publicmobile.ca/t5/Announcements/eSIM-now-available-for-new-amp-existing-subscribers/td-p/1032201

'Buy a Physical SIM Card or Activate e-SIM'
https://myaccount.publicmobile.ca/en/account/purchase-sim