topic Re: Overdue payment in Get Support

Overdue payment

Raj7 — Thu, 10 Aug 2023 00:02:44 GMT

Hi,I bought $15 data on Sunday 8th August. But accidentally clicked by more than 1 time.pls refund my money as I used data once only $15.

Re: Overdue payment

hairbag1 — Thu, 10 Aug 2023 00:04:36 GMT

@Raj7

start by sending message to CSA...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Overdue payment

Raj7 — Thu, 10 Aug 2023 01:26:17 GMT

How can I get my money back?

Re: Overdue payment

Priority — Thu, 10 Aug 2023 01:32:22 GMT

You need to Contact an agent directly, your just posting this to other Public Mobile users on The Community and you've already made two posts.

You must contact the CSA Team, and they'll be able to give you $15 Account Credit if you we're Indeed charged twice.

Re: Overdue payment

hairbag1 — Thu, 10 Aug 2023 02:47:51 GMT

@Raj7 wrote:
How can I get my money back?

click on this link to open a private message box to start a conversation with a CSA...it's already addressed to CSA, just start typing your request for a credit or refund, then hit the Send Message button.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437