topic Re: Block usage in Get Support

Block usage

TanyaWaiz — Wed, 09 Aug 2023 17:53:19 GMT

My son had 3GB, was always going over - I changed provider, Upgraded him to 20GB on his phone and now he is always on his phone. On other plans i was able to block his usage, is there a way to do this on Public mobile ? Total, per week, per day etc…. Any type on parent control

thanks

Re: Block usage

softech — Sat, 19 Aug 2023 20:02:37 GMT

@TanyaWaiz PM is prepaid and he cannot overuse the data. Once he reaches the max, it will either stop working or if it is a 5G plan, he will be using data at a much slower speed, just ~~512Mbps~~ 512kbps, which is just enough for basic browsing and text, won't be too useful for video streaming

(thanks @MetaMorpheusMob for catching the typo..)

Re: Block usage

Yummy — Wed, 09 Aug 2023 17:58:47 GMT

Not really. When he reaches 20GB depending on a plan data will either stop completely or it will be throttled down. Check your plan for further details. If he has access to his account and account is on autopay he can always buy extra data without your knowing it until you get a credit card bill.

Re: Block usage

Priority — Wed, 09 Aug 2023 18:03:10 GMT

If it's a Samsung or Android, there is Data limit and options available to be set within Data Settings.

Although, you can never be billed for going over with Public Mobile so you don't have to worry.

Re: Block usage

softech — Wed, 09 Aug 2023 18:07:06 GMT

@TanyaWaiz

Add to @Priority reply, the local data limiter could work, but PM is on 30 days cycle and not monthly while the phone's tracker 8d monthly. So, you will have to manually change the cycle on the phone every 30 days.

And your son likely old enough to find that setting , so you need an app to lock down the settings page to make it work

Re: Block usage

Handy1 — Wed, 09 Aug 2023 18:10:09 GMT

@TanyaWaiz !if he has a iPhone you can limit the screen time in phone settings so he can only use it at certain hours and out a pin lock on it so only you can change it

Re: Block usage

dust2dust — Wed, 09 Aug 2023 18:12:03 GMT

The phone will likely have its own parental controls on it. But not here. But maybe the kid could figure out how to break through parental controls anyway.
I would suggest dropping him down to the $25 plan with 1gb and tell him to conserve his data or use wifi. Unfortunately, this place sends out texts for easy purchasing of data and plan upgrades. They should be doing a verification step on those but they don't. Then it's up to you as the parent to control that. Don't let a kid run rough-shod over you the parent. You're in control, not him. If he wants to pay for it himself then he can go right ahead. Then the next parental control is controlling how much time he can spend online.

Re: Block usage

TanyaWaiz — Sat, 19 Aug 2023 12:52:27 GMT

Thanks. I downgraded him to 1GB, he is not happy about it. Oh well 😊

Re: Block usage

TanyaWaiz — Sat, 19 Aug 2023 12:53:48 GMT

Thanks. He has figured how to bypass that and changed his appleID so he is no longer linked to me 🤷🏻‍♀️

Re: Block usage

softech — Sat, 19 Aug 2023 12:57:14 GMT

@TanyaWaiz and make sure he has no access to your My Account and the 4 digits account PIN, then he would not be able to add data or change plan himself

these days, tough to be parents 🙂

Re: Block usage

TanyaWaiz — Sat, 19 Aug 2023 12:59:27 GMT

Yeah. I need to change it as he is quicker than me.
thanks again