topic Reward in Get Support

Reward

9Gkate — Wed, 09 Aug 2023 16:57:00 GMT

I thought I was buying extra data but it is only for the us And I exchange for regular data

Re: Reward

softech — Wed, 09 Aug 2023 16:59:03 GMT

although PM is prepaid and usually do not provide refund, but if it is an honest mistake, likely support can help. Just open them a ticket by direct message here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Reward

Yummy — Wed, 09 Aug 2023 17:05:25 GMT

You can ask agent to do swap add-ons for you but no guarantee. All add-ons are 'final sale'.

Re: Reward

BKNS27 — Wed, 09 Aug 2023 17:06:45 GMT

@9Gkate

Just private message a CS_Agent and explain it was an honest mistake and they can help you.

Pm them here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437