topic Re: If I change email address in current account, will I be able to use the freed email for new acco in Get Support

If I change email address in current account, will I be able to use the freed email for new account?

infosteph — Sat, 12 Aug 2023 15:28:36 GMT

Hi,

I want to start a new Public Mobile subscription with the email address I currently use for another account with Public Mobile. If I change the email address for the first account, will I be able to use the freed email account to start a new subscription on a different phone?

Thanks in advance 🙂 Stephane

Re: If I change email address in current account, will I be able to use the freed email for new acco

hairbag1 — Wed, 09 Aug 2023 16:23:27 GMT

@infosteph

why not just use different email address for new account rather than take the chance that recycled email won't work.

Re: If I change email address in current account, will I be able to use the freed email for new acco

infosteph — Wed, 09 Aug 2023 16:27:18 GMT

I get why that would be easier, but the email that would be freed is my main email address, I prefer to use it.

Re: If I change email address in current account, will I be able to use the freed email for new acco

hTideGnow — Wed, 09 Aug 2023 16:40:18 GMT

HI @infosteph

you will need 2 different email addresses for 2 different Public Mobile accounts for 2 phone lines

some people uses alias to create the 2nd account

Like abcdef@gmail.com can be abc.def@gmail.com

Re: If I change email address in current account, will I be able to use the freed email for new acco

BKNS27 — Wed, 09 Aug 2023 16:43:55 GMT

@infosteph

You can try, go to your Profile section and click on the pencil icon and change it but I would check with a CS_Agent first and see if it can be done.

Private message them at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: If I change email address in current account, will I be able to use the freed email for new acco

infosteph — Wed, 09 Aug 2023 16:49:25 GMT

Thanks, I’ll try sending them a private message to check. If someone has been through the same thing and know the answer, please feel free to follow up 🙂

Re: If I change email address in current account, will I be able to use the freed email for new acco

infosteph — Wed, 09 Aug 2023 16:51:46 GMT

I get the idea, but it’s just that the account that’s active now is for a secondary line, I would gladly use it with a different email address that I already own. The new one would be my main line so I prefer for it to use my real primary email address. I mainly want to know if that’s a possible scenario to manage my options 🙂 But thanks for the suggestion.

Re: If I change email address in current account, will I be able to use the freed email for new acco

Priority — Wed, 09 Aug 2023 18:12:26 GMT

It will work, I tested it multiple times and have used 3 emails I was using on Accounts less than a week ago already again for New Activations.

As long as they removed from the current Eversafe ID Account, it can be used immediately again.

Re: If I change email address in current account, will I be able to use the freed email for new acco

Priority — Wed, 09 Aug 2023 18:13:56 GMT

Remove the email from the EverSafe ID you no longer want it attached to here by adding a new one to it, and than the removed email will immediately be available for use on any other EverSafe ID again.

https://productioncommunity.publicmobile.ca/t5/user/myprofilepage/tab/personal-profile:im-handles

Re: If I change email address in current account, will I be able to use the freed email for new acco

infosteph — Wed, 09 Aug 2023 19:44:48 GMT

Thanks for the information, greatly appreciated 🙂

Re: If I change email address in current account, will I be able to use the freed email for new acco

infosteph — Wed, 09 Aug 2023 19:45:26 GMT

Thanks for the information, super appreciated 🙂

Re: If I change email address in current account, will I be able to use the freed email for new acco

Priority — Thu, 10 Aug 2023 01:20:22 GMT

My pleasure!