topic Re: Esim manager in Get Support

Esim manager

champa1 — Wed, 09 Aug 2023 03:46:47 GMT

In order to use Esim I need to have Esim manager option on my galaxy Samsung s9 phone but I don't find it under settings >connection . Could you please help?

Many thanks

Champa

Re: Esim manager

softech — Wed, 09 Aug 2023 03:53:34 GMT

@champa1

Galaxy S9 does not have eSIM, and it is a single sim phone, so you don't have SIM manager

You will need to stay with phsyical sim

Re: Esim manager

BKNS27 — Wed, 09 Aug 2023 05:41:41 GMT

@champa1

You need the Samsung A34 or newer in the A line or S20 or newer in the S line to have eSIM support.

Re: Esim manager

Priority — Wed, 09 Aug 2023 07:09:18 GMT

Regardless of SIM Manager, you must have a phone from 2020 or newer with a Secondary IMEI2 Number in settings. The Samsung S9 unfortunately only has IMEI1 therefore only supporting the use of only Physical SIM Cards.

Provided you can get you hands on a newer Samsung Phone, you'll have SIM Manager built right into settings under 'Connections'.