topic Re: Nothing on my screen in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Nothing-on-my-screen/m-p/1030230#M718864 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/313299">@Linda1819</a>&nbsp;</P><P>the proper URL for Overview page is now</P><P><A href="https://myaccount.publicmobile.ca/en/account/overview" target="_blank">https://myaccount.publicmobile.ca/en/account/overview</A></P> Mon, 07 Aug 2023 22:23:10 GMT softech 2023-08-07T22:23:10Z Nothing on my screen https://productioncommunity.publicmobile.ca/t5/Get-Support/Nothing-on-my-screen/m-p/1030209#M718846 <P>I have successfully signed into my account but nothing is showing on the screen. This is the url:</P><P><A href="https://selfserve.publicmobile.ca/en/account/overview" target="_blank" rel="noopener">https://selfserve.publicmobile.ca/en/account/overview</A></P><P>My screen is blank. Anyone know why? Thanks. Linda</P> Mon, 07 Aug 2023 22:07:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Nothing-on-my-screen/m-p/1030209#M718846 Linda1819 2023-08-07T22:07:56Z Re: Nothing on my screen https://productioncommunity.publicmobile.ca/t5/Get-Support/Nothing-on-my-screen/m-p/1030212#M718849 <P>Hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/313299">@Linda1819</a>&nbsp;</P><P>Go to your settings and clear the cache history and cookies. Then re open your browser and it should go back to normal.&nbsp;</P> Mon, 07 Aug 2023 22:10:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Nothing-on-my-screen/m-p/1030212#M718849 Chalupa_Batman 2023-08-07T22:10:21Z Re: Nothing on my screen https://productioncommunity.publicmobile.ca/t5/Get-Support/Nothing-on-my-screen/m-p/1030224#M718860 <P>Thank you! I reloaded the page and the home screen for my account appeared. Thanks so much! Linda</P> Mon, 07 Aug 2023 22:17:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Nothing-on-my-screen/m-p/1030224#M718860 Linda1819 2023-08-07T22:17:55Z Re: Nothing on my screen https://productioncommunity.publicmobile.ca/t5/Get-Support/Nothing-on-my-screen/m-p/1030229#M718863 <P>If you are using Google Chrome open a Incognito tab (Ctrl + Shift + N) and paste the URL.&nbsp;</P> Mon, 07 Aug 2023 22:20:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Nothing-on-my-screen/m-p/1030229#M718863 Raining_Gr8 2023-08-07T22:20:31Z Re: Nothing on my screen https://productioncommunity.publicmobile.ca/t5/Get-Support/Nothing-on-my-screen/m-p/1030230#M718864 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/313299">@Linda1819</a>&nbsp;</P><P>the proper URL for Overview page is now</P><P><A href="https://myaccount.publicmobile.ca/en/account/overview" target="_blank">https://myaccount.publicmobile.ca/en/account/overview</A></P> Mon, 07 Aug 2023 22:23:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Nothing-on-my-screen/m-p/1030230#M718864 softech 2023-08-07T22:23:10Z