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    <title>topic Re: Need to change my plan in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-my-plan/m-p/211449#M71877</link>
    <description>&lt;P&gt;Hi out can either renew a plan early ask mods but you will lose anything remaining.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Buy an add-on 30$ for 1 GB&lt;/P&gt;&lt;P&gt;Much depends on what you intend to stay with pm.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please&amp;nbsp;contact the moderator_team&amp;nbsp;to get gelp with you account.&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self"&gt;&lt;STRONG&gt;Click here&lt;/STRONG&gt;&lt;/A&gt;&amp;nbsp;to send&amp;nbsp;them a private message.&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;&lt;FONT face="verdana,geneva" size="2"&gt;In your message please include:&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;PM Phone Number,&amp;nbsp;&amp;nbsp;4 digit PIN,&amp;nbsp; Account email address,&amp;nbsp;Detailed explanation of your issue&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Porting Info to include in message:&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;The number you want to port, PM sim number, old account number, old account name exacly as on bill&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Don't know your pin, provide 3 of the following:&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Complete mailing address, Email address,&amp;nbsp;Alternate phone number, Date of birth,&amp;nbsp;Last top up date &amp;amp; amount&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;&lt;FONT face="verdana,geneva" size="2"&gt;About Messaging Moderators:&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Office Hours: Mon-Thursday 9am to 9pm, and Friday, Saturday, and Sunday from 9am to 7:30pm [Totonto Time].&amp;nbsp;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Messages are replied to during business hours and&amp;nbsp; in the order they are received&amp;nbsp;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Typical response time is between 2-6 depending on message queue &lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;No need to send multiple messages&amp;nbsp;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Additional Useful Information:&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Search PM-GUIDE (remove "-" during the search) to find some&amp;nbsp;informative posts and answers to many common questions about Public Mobile&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 12 Jan 2018 23:39:04 GMT</pubDate>
    <dc:creator>mimmo</dc:creator>
    <dc:date>2018-01-12T23:39:04Z</dc:date>
    <item>
      <title>Need to change my plan</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-my-plan/m-p/211439#M71874</link>
      <description>&lt;P&gt;Didn't realize data was for all 90 days. Can I upgrade my existing plan somehow before I leave public after this is over?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;So lame.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Jan 2022 20:18:43 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-my-plan/m-p/211439#M71874</guid>
      <dc:creator>Silent58</dc:creator>
      <dc:date>2022-01-04T20:18:43Z</dc:date>
    </item>
    <item>
      <title>Re: Need to change my plan</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-my-plan/m-p/211443#M71875</link>
      <description>&lt;P&gt;I believe so. You can message moderator team and find out. Or you can purchase add on to make it up. Good luck.&lt;/P&gt;</description>
      <pubDate>Fri, 12 Jan 2018 23:26:49 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-my-plan/m-p/211443#M71875</guid>
      <dc:creator>fsm7268</dc:creator>
      <dc:date>2018-01-12T23:26:49Z</dc:date>
    </item>
    <item>
      <title>Re: Need to change my plan</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-my-plan/m-p/211446#M71876</link>
      <description>&lt;P&gt;Mods haaaalppppp&lt;/P&gt;</description>
      <pubDate>Fri, 12 Jan 2018 23:33:22 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-my-plan/m-p/211446#M71876</guid>
      <dc:creator>Silent58</dc:creator>
      <dc:date>2018-01-12T23:33:22Z</dc:date>
    </item>
    <item>
      <title>Re: Need to change my plan</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-my-plan/m-p/211449#M71877</link>
      <description>&lt;P&gt;Hi out can either renew a plan early ask mods but you will lose anything remaining.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Buy an add-on 30$ for 1 GB&lt;/P&gt;&lt;P&gt;Much depends on what you intend to stay with pm.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please&amp;nbsp;contact the moderator_team&amp;nbsp;to get gelp with you account.&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self"&gt;&lt;STRONG&gt;Click here&lt;/STRONG&gt;&lt;/A&gt;&amp;nbsp;to send&amp;nbsp;them a private message.&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;&lt;FONT face="verdana,geneva" size="2"&gt;In your message please include:&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;PM Phone Number,&amp;nbsp;&amp;nbsp;4 digit PIN,&amp;nbsp; Account email address,&amp;nbsp;Detailed explanation of your issue&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Porting Info to include in message:&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;The number you want to port, PM sim number, old account number, old account name exacly as on bill&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Don't know your pin, provide 3 of the following:&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Complete mailing address, Email address,&amp;nbsp;Alternate phone number, Date of birth,&amp;nbsp;Last top up date &amp;amp; amount&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;&lt;FONT face="verdana,geneva" size="2"&gt;About Messaging Moderators:&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Office Hours: Mon-Thursday 9am to 9pm, and Friday, Saturday, and Sunday from 9am to 7:30pm [Totonto Time].&amp;nbsp;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Messages are replied to during business hours and&amp;nbsp; in the order they are received&amp;nbsp;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Typical response time is between 2-6 depending on message queue &lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;No need to send multiple messages&amp;nbsp;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Additional Useful Information:&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Search PM-GUIDE (remove "-" during the search) to find some&amp;nbsp;informative posts and answers to many common questions about Public Mobile&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 12 Jan 2018 23:39:04 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-my-plan/m-p/211449#M71877</guid>
      <dc:creator>mimmo</dc:creator>
      <dc:date>2018-01-12T23:39:04Z</dc:date>
    </item>
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