topic Re: Upgrade in Get Support

Upgrade

W-Lyn — Sun, 06 Aug 2023 16:33:44 GMT

My current monthly bill charge is pending on my visa. I’m currently paying $35 a month for only three gigs. You are now offering 20 gigs for $39 I would like to upgrade to this plans asap.

Re: Upgrade

Handy1 — Sun, 06 Aug 2023 16:37:41 GMT

@W-Lyn Just make plan change for next renewal and not immediately. Or you will lose $ on your current 30 day cycle

Adding if your renewal is today you can ask support if this can be adjusted for the new 20GB $39 plan otherwise just do it for next renewal

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Upgrade

Chalupa_Batman — Sun, 06 Aug 2023 16:43:33 GMT

Hi @W-Lyn

Log into your Public Mobile account, then click on Subscriptions and Add-ons.

Then go to Change Subscription.

Then choose the one you want. There will be 2 options. Change immediately or at the end of cycle. Change it for the end of cycle. Meaning it will change next month and you won't lose anything you've already paid for for this month.