topic Re: Number transfer issue in Get Support

Number transfer issue

GlennP — Sat, 05 Aug 2023 20:56:10 GMT

I am trying to transfer a teksavvy coop landline to new public mobile account. I was told by teksavvy that they are incorrectly identified as a re-seller on the transfer form so it is getting rejected. No one appears to be able to help.

Re: Number transfer issue

Handy1 — Sat, 05 Aug 2023 20:58:19 GMT

@GlennP

Check to see if # can be ported

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

Re: Number transfer issue

GlennP — Sat, 05 Aug 2023 21:04:04 GMT

Not a Koodo #

Re: Number transfer issue

softech — Sat, 05 Aug 2023 21:06:12 GMT

@GlennP

it a check on Koodo site cit PM and Koodo both owned by Telus so you can use that check to see if the number can be ported into PM

and open ticket with support to see what provider to pick from the list to port

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Number transfer issue

computergeek541 — Sat, 05 Aug 2023 22:55:51 GMT

@Handy1 wrote:
@GlennP
Check to see if # can be ported

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

Teksavvy is based out of Southwestern Ontario, so it's unlikely (but not impossible) that the number isn't portable to Public Mobile.