topic Re: porting a number in Get Support

porting a number

Inthup — Sat, 05 Aug 2023 15:18:35 GMT

how long it takes to port number. which is faster during weekdays or week ends?

Re: porting a number

softech — Sat, 05 Aug 2023 15:21:57 GMT

porting process is pretty much automated, so shouldn't have much difference between weekday/weekend

you replied YES to your old provider yet? Usually within 0.5 to 4 hours after the YES reply, the porting should be completed. During this 0.5 to 4 hours, please keep reboot your phone ever 15 mins and test incoming calls. If your PM sim rings, the porting completed

Re: porting a number

Handy1 — Sat, 05 Aug 2023 15:22:01 GMT

@Inthup Should all be the same can take 20 mins to 2 hours generally thou

Re: porting a number

dust2dust — Sat, 05 Aug 2023 15:24:32 GMT

You left the old sim in and confirmed the transfer text?

Re: porting a number

Inthup — Sat, 05 Aug 2023 15:29:50 GMT

I am with koodo home phone (no land line cellular system) , will that be okey to port

Re: porting a number

Chalupa_Batman — Sat, 05 Aug 2023 15:30:07 GMT

Just to add to this conversation, if you're already with Public Mobile, log into your account, go to your profile, on the right side click on transfer number. Enter the number you want to transfer to make sure it can actually be transfer. A lot of people miss this step and can cause problems.

Re: porting a number

Inthup — Sat, 05 Aug 2023 15:39:05 GMT

thanks I will try

Re: porting a number

Inthup — Sat, 05 Aug 2023 15:39:43 GMT

Thanks I will try now

Re: porting a number

Francis_ — Sat, 05 Aug 2023 15:41:03 GMT

I just did two this morning, one from Bell and one from Koodo.

The bell one took +/- 40 minutes, the Koodo one took less than 5 minutes.

I used esim on iPhones, and as soon as I saw the original provider signal turn off (phone showed SOS) I restarted the phone and the Public Mobile service has activated

Re: porting a number

BKNS27 — Sat, 05 Aug 2023 17:35:31 GMT

@Inthup

If it is a landline, it could take up to complete the porting but yes it can be ported.