topic Re: Purchase a wrong add on - How to cancel in Get Support

Purchase a wrong add on - How to cancel

safigholi1 — Fri, 04 Aug 2023 19:52:11 GMT

Hello,

I accidentally purchased the wrong add-on to my PM plan, and I did not use it, since I realized that is wrong quickly, That is "US Roaming-Unlimited Txt(15 day)". How I can cancel it, the Chatbot directs me to send a ticket through the community, would you please cancel that?

Thanks

Re: Purchase a wrong add on - How to cancel

hairbag1 — Fri, 04 Aug 2023 19:55:00 GMT

@safigholi1

only a CSA can help. Click this link...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Purchase a wrong add on - How to cancel

safigholi1 — Fri, 04 Aug 2023 19:57:16 GMT

Perfect, Thanks