topic Re: Credit card payment in Get Support

Credit card payment

Dee6455 — Fri, 04 Aug 2023 17:10:39 GMT

As a old customer, how do I update my credit card information to make my bill payment as there's no option available?

The new page keeps redirecting me for a subscription or activation; which is not what I want.

Re: Credit card payment

Handy1 — Fri, 04 Aug 2023 17:20:13 GMT

@Dee6455 here’s how

Update credit card info

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

Re: Credit card payment

Chalupa_Batman — Fri, 04 Aug 2023 17:58:26 GMT

How to change your credit card number

First and foremost, if you are changing your credit card information, you need to add every piece of information about the credit card like it was your first time. Even if it’s already auto filled, do it anyway.

When you log in to your Public Mobile account, go to the Payments button.

On the right hand side, click on Manage Subscription.

Then click on Manage Payment Method and remember, change and edit everything even if it’s already auto filled.