topic Re: New sim registration in Get Support

New sim registration

Ebou — Tue, 04 Jan 2022 20:18:06 GMT

I've purchased a new sim card to replace one that was lost. i will like to keep the same phone number. How do i activate this sim card.

Re: New sim registration

Taekgun — Thu, 11 Jan 2018 21:06:43 GMT

@Ebou

You can log into your self-serve and complete the SIM card number change yourself. See the image below:

Once you log in, click on the "Plan and Add-ons" tab, then click below the "Change SIM card" tab. Make sure to enter the number exactly is it displayed on the card you purchased. Insert to your device, reboot your device, and you should be good to go.

Re: New sim registration

imm1304 — Thu, 11 Jan 2018 21:06:46 GMT

sign into your account at https://selfserve.publicmobile.ca

Clicke on "Plan and add-ons" and then click on the "Change sim card" tab and enter the new sim card serial number and save. New sim card will start working instantly.