topic Call History from a year ago in Get Support

Call History from a year ago

Hillary3 — Thu, 03 Aug 2023 19:34:13 GMT

Hi,

How can I access my call history/logs from august 2022, a year ago? I need to find a phone number.

Thanks,

Hillary

Handy1 — Thu, 03 Aug 2023 19:33:27 GMT

@Hillary3 You need to submit ticket with support and ask

private message To CS_Agents click

VVVVV Link below VVVVV

BKNS27 — Thu, 03 Aug 2023 20:32:47 GMT

Unfortunately, PM will only save information for 12 months so anything up to the end of July.

Same as billing when you login to your account. You can only view and printout 3, 6, 9, and 12 months.

jill_c — Sat, 29 Jun 2024 14:14:39 GMT

My account will only allow me to go back 90 days!

BKNS27 — Sat, 29 Jun 2024 14:24:13 GMT

PM changed it to a maximum of 90 days recently.