topic Re: Old $35 account data amount in Get Support

Old $35 account data amount

Lar1 — Thu, 03 Aug 2023 01:49:41 GMT

Does anyone remember how much data was included in the old $35 plan and how much extra data for autopay? I know what shows on the account but for some reason I thought it was higher. Total data shows 1.5GB available. Thanks in advance

Re: Old $35 account data amount

softech — Thu, 03 Aug 2023 02:00:21 GMT

@Lar1 the old $35 plan was 3GB with Autopay. For sometimes, the Autopay data bonus was given even without Autopay enabled

You still have that plan??

Re: Old $35 account data amount

Lar1 — Thu, 03 Aug 2023 02:45:57 GMT

Online account says the plan has 1.5gb data and it's with autopay. I think there was a time when the plan could be updated at no cost to more data, something like from 2.5 to 3GB but that was not done. Anyway the plan now shows just 1.5GB of data available per pay period. Doesn't seem to be anyway to check what the original plan included

Re: Old $35 account data amount

softech — Thu, 03 Aug 2023 03:01:16 GMT

@Lar1

yes, at around 2018, there was the "ready-made $35 1.5 GB plan", or the $35 1GB plan was added with the bonus 500MB with Autopay
https://productioncommunity.publicmobile.ca/t5/Announcements/UPDATED-Get-500MB-AutoPay-bonus-data-on-select-30-day-3G-data/m-p/298464/highlight/true#M20700

Plan details:

30-day plan
1 GB Data at 3G speed
+Bonus 500 MB with AutoPay
Unlimited Canada-wide Talk
Unlimited International Text and Picture Messaging
Voicemail and Call Display

PM has changed the $35 couple times after. The first change to $35 plan was the upgrade to 2GB (2.5GB with Autopay) in Sept 2020
https://productioncommunity.publicmobile.ca/t5/Announcements/New-Plan-35-for-2GB/td-p/594412

But you have to manually change to the new $35 plan, the system won't automatically change it for you

There is no more $35 plan now. You can get $39 plan for 20GB or $25 for only 1GB if you don't want to spend more. (Please note that the $39 plan is a limited time promotional plan, so PM can pull it off anytime. But once you are in, you are in. So, get it quick if you like that plan)

Re: Old $35 account data amount

Lar1 — Thu, 03 Aug 2023 03:12:33 GMT

Softech, thank you for clearing that up. Will look into changing to the $39 plan and hopefully stay on the old rewards program.

Re: Old $35 account data amount

softech — Thu, 03 Aug 2023 03:13:57 GMT

@Lar1 wrote:
Softech, thank you for clearing that up. Will look into changing to the $39 plan and hopefully stay on the old rewards program.

@Lar1

no worry, You can freely change plan and it wont' affect your current rewards, also confirmed by Community Manager here:

https://productioncommunity.publicmobile.ca/t5/Announcements/FAQ-amp-Troubleshooting/td-p/986594

Will I be moved to the new rewards program if I change my plan?
Changing your plan won’t automatically transfer you to our new Public Points rewards program. If you’re currently on our legacy rewards program, you will continue to stay on it. However, we encourage you to explore Public Points, as it opens up even more opportunities for savings.